Privacy Policy
RaySense website is owned by RaysenseAI, which is a data controller of your personal data.
We have adopted this Privacy Policy, which determines how we are processing the information collected by RaySense, which also provides the reasons why we must collect certain personal data about you. Therefore, you must read this Privacy Policy before using RaySense website.
We take care of your personal data and undertake to guarantee its confidentiality and security.
Personal information we collect:
When you visit the RaySense, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the installed cookies on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this automatically-collected information as “Device Information.” Moreover, we might collect the personal data you provide to us (including but not limited to Name, Surname, Address, payment information, etc.) during registration to be able to fulfill the agreement.
Why do we process your data?
Our top priority is customer data security, and, as such, we may process only minimal user data, only as much as it is absolutely necessary to maintain the website. Information collected automatically is used only to identify potential cases of abuse and establish statistical information regarding website usage. This statistical information is not otherwise aggregated in such a way that it would identify any particular user of the system.
You can visit the website without telling us who you are or revealing any information, by which someone could identify you as a specific, identifiable individual. If, however, you wish to use some of the website’s features, or you wish to receive our newsletter or provide other details by filling a form, you may provide personal data to us, such as your email, first name, last name, city of residence, organization, telephone number. You can choose not to provide us with your personal data, but then you may not be able to take advantage of some of the website’s features. For example, you won’t be able to receive our Newsletter or contact us directly from the website. Users who are uncertain about what information is mandatory are welcome to contact us via [email protected].
Your rights:
If you are a European resident, you have the following rights related to your personal data:
The right to be informed.
The right of access.
The right to rectification.
The right to erasure.
The right to restrict processing.
The right to data portability.
The right to object.
Rights in relation to automated decision-making and profiling.
If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident, we note that we are processing your information in order to fulfill contracts we might have with you (for example, if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information might be transferred outside of Europe, including Canada and the United States.
Links to other websites:
Our website may contain links to other websites that are not owned or controlled by us. Please be aware that we are not responsible for such other websites or third parties' privacy practices. We encourage you to be aware when you leave our website and read the privacy statements of each website that may collect personal information.
Information security:
We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We keep reasonable administrative, technical, and physical safeguards to protect against unauthorized access, use, modification, and personal data disclosure in its control and custody. However, no data transmission over the Internet or wireless network can be guaranteed.
Legal disclosure:
We will disclose any information we collect, use or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
1. Introduction
Welcome to RaySense. Your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect your information when you use our platform.
By accessing or using RaySense, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our services immediately.
2. Information We Collect
We collect the following types of information:
A. Information You Provide Directly
Account Information: If you create an account, we may collect your email, username, and password.
Communication Data: If you contact us via email or other means, we may store your communication history.
B. Information Collected Automatically
Usage Data: We collect information on how you interact with our platform, such as pages visited, features used, and timestamps.
Device Information: We may collect device type, operating system, browser type, and IP address for security and analytical purposes.
Cookies & Tracking Technologies: We use cookies and tracking tools to enhance user experience and analyze traffic patterns.
3. How We Use Your Information
We use your data for the following purposes:
To provide and improve our services.
To analyze trends and optimize platform performance.
To ensure security and detect fraudulent activity.
To communicate with you about updates, promotions, or support inquiries.
To comply with legal obligations or enforce our Terms & Conditions.
4. Data Sharing & Third-Party Services
We do not sell or rent your personal information. However, we may share data with:
Service Providers: We may share data with trusted third parties for analytics, hosting, or customer support purposes.
Legal Authorities: If required by law or in response to legal requests, we may disclose relevant data.
Business Transfers: In the case of a merger, sale, or acquisition, your information may be transferred as part of the business transaction.
5. Data Security
We implement reasonable security measures to protect your information from unauthorized access, modification, or disclosure. However, no method of data transmission is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain personal data for as long as necessary to fulfill the purposes outlined in this policy. If you request account deletion, we will remove your data, except where retention is required for legal compliance.
7. Your Rights & Choices
Depending on your jurisdiction, you may have rights to:
Access, update, or delete your personal data.
Opt out of marketing communications.
Restrict or object to certain data processing.
Request a copy of your personal information.
To exercise your rights, contact us at [insert contact email].
8. Third-Party Links & Services
Our platform may contain links to third-party websites. We are not responsible for their privacy practices. We encourage users to review external privacy policies before sharing personal data.
9. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with a revised effective date. Continued use of RaySense after updates constitutes your acceptance of the new policy.
Contact information:
If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may send an email to [email protected].